All appointments require a non-refundable deposit. Your appointment is not confirmed until the deposit is received.

• Your deposit will come out of the total price of your session (or the final appointment if your tattoo requires multiple sessions).

• Our studio is CASH only for the remainder of the cost of your tattoo and payment is due at the end of each tattoo session.

• We require at least 72-hours notice to change an appointment date and/or time. Otherwise you lose your deposit. No exceptions.

• If you cancel an appointment with less than 24 hours notice you my be charged for the full cost of the planned tattoo session.

• You may change your original appointment one time.

• More than one re-schedule requires a new deposit.

• You must reschedule within 30 days of the date you informed us of the cancellation or your deposit will be forfeited.

• If you lose your deposit and want to reschedule, a double deposit will be required to book a new date.

• Deposits held for more than 30 days without contact from the client are subject to forfeit.

YOU FORFEIT YOUR DEPOSIT IF:

• You fail to give 72 hours notice to change your appointment.

• You arrive more than 15 mins late without having contacted your artist.

• You are over 30 mins late after contacting your artist.

• At the 30-minute point, your artist will either start running the clock or may cancel and/or reschedule the appointment due to scheduling needs.

• For day-rate sessions, the artist will charge the full-day rate plus the time you are late to the appointment. The artist reserves the right to end your appointment based on your originally scheduled start time.

• You significantly change the concept of the design after your artist has worked on the drawing. Artists reserve the right to determine and charge for significant revisions.

Please note: If you lose your deposit and want to reschedule, a double deposit will be required to book a new date.
Deposits held for more than 30 days without contact from the client are subject to forfeit.

*Note: Individual artists may have other/additional policies. Please make sure to check-in with your artist.

All Flowerhouse tattoos are custom designs. Each artist has a unique style and perspective to create your piece. Our artists do not email drawings ahead of time, instead, you will see your design at the beginning of the appointment and any necessary changes can be made together.

While we know people are eager to see their drawings, we find it's much easier to communicate in person. Additionally, we need to protect our drawings from being stolen. Again, if any changes need to be made, we will do them together.

We are committed to you and your satisfaction. Please rest assured that we won't start your tattoo until both artist and client are happy with the design.

Pricing varies by artist and tattoo. Depending on the piece, artists may charge an hourly rate or a flat rate.

• Artists will provide estimates for cost and time based on the design you describe in your initial tattosubmission and follow-up communications. Pricing will vary based-on various factors including: design, color, size, placement, and appointment length.

• All artists are CASH only and payment is due at the end of each session. Deposits are redeemed on the final session of each piece. In addition to the total cost of each session, NY State requires tattooers to charge 4.5% on all tattoos.

• Hourly Rates and Full-day Flat Rate sessions vary by artist. Each artist sets their own rate and has the discretion to adjust their rate based on the project.

• If you have budgetary restrictions, please let your artist know! Artists can offer options to work with your budget!

Tipping is customary but not required. Here are some general industry guidelines:

○ 20% is customary for a positive experience (or more for exemplary
service/work). Some clients tip at the end of each session and some wait until the final session of a large scale piece.

* Some of our artists calculate tips into their hourly rate, if this is the case you will be informed up front by your artist.

At Flowerhouse we are committed to providing a safe, respectful, and professional environment for both clients and artists.

Service may be refused to anyone engaging in disruptive, disrespectful behavior, and/or conduct creating a hostile environment for our staff or other clients.

We are a fully vaccinated space.

• Please follow CDC guidelines in relation to Covid, Flu and any other contagious viruses.

• Please RESCHEDULE your appointment if you are experiencing fever, cough or any contagious symptoms. Give as much notice as possible!

• Let us know as soon as possible if you need to reschedule due to illness (e.g., flu, stomach virus).

• If you have recently been ill but are feeling better, please consider wearing a mask for the wellness of others within the studio.

*Please Note: Deposit Policies still apply despite illness.

Please follow all Flowerhouse Aftercare instructions to ensure proper tattoo healing. If you followed these instructions and feel that your tattoo needs a touch-up, please contact your artist ASAP/within 3 months of the completion of the tattoo.

One complimentary touch up will be offered within 3 months of the completion of a tattoo.

NOTE: We do not offer free touch-ups on hands, feet, fingers or necks.

All clients are required to complete a waiver in order to be tattooed. No exceptions.

Please DO NOT complete the waiver in advance. You will complete your waiver on the day of your appointment in the studio.

Waiver Form